Switched-On Customer Testimonials
I was unfortunate enough to drop my laptop just before going on a short holiday. Whilst away I contacted Howie Williams and asked if he could source and obtain a new laptop for me. I had a number of requirements and also a very short timescale as I was going overseas on business just 48 hours after my return and needed the new machine to be ready for use. Howie responded to this challenge with enthusiasm and not only found but had ready for me an excellent replacement that was well within my budget. Had Howie not been so obliging, I would have had to return early from my holiday to find and set up the new machine myself.
Prior to this incident I had experienced a couple of problems with my previous laptop. On these occasions Howie was happy to offer excellent practical advice, always with patience and understanding.
Although Howie’s shop in Usk is often busy, he deals with customers in a calm, friendly and knowledgeable way. Unlike some IT specialists, Howie is very understanding of customers that do not share his ability and is generous with his advice and assistance.
I have always found Howie to be knowledgeable, honest and obliging. He provides an excellent service and thus I have no hesitation in recommending him.